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Privacy Policy

Simply, this is what you agree to by using our site, what information we collect about you, and the reasons behind it.

Information collection

By ordering from us, you must provide us with a certain amount of information so we can give you your goods, as well as determine that you are who you say you are.

Signing up for our giveaway, or any other offers we provide, puts you on our list to send you special offers or products, and gives us the ability to contact you. You are able to remove yourself from this list at any time and each email we send you, will have an unsubscribe feature at the bottom.


We do not onsell, pass on, or share your personal details. We do use cookies to identify you on other websites in order to present our offers to you. This still in no way personally identifies you.

No payment information is passed to our servers (ie, credit card information), nor stored by us in any way (which is why you will need to put it in every time).

Terms of Entry (Monthly Giveaway)

We (CatBox) give away a box of mystery goods, including delivery Australia Wide, to Australian residents that are actively subscribed to our list. Unsubscribing removes you from the draw, as well as any of our other offers.

  • Entrants must only enter once, and only one entry will be counted, except where otherwise noted for referrals (see below).
  • Entrants may be of any age, as long as they have their parent/guardian permission where necessary.
  • Each month's giveaway is drawn on the 1st day of the month, and the winner is notified by email, with 24 hours notice to reply and claim their prize. If no reply is received in a timely fashion, the draw will be redrawn until a winner is determined.
  • Each winner will be announced to everyone in CatBox's monthly newsletter ("The Purr"), by using the winner's cat name, their first name and state.
  • Each CatBox giveaway prize contains at least $50 worth of goods + shipping, as per standard RRP on our website (if visible) otherwise on a reasonable average price as available online (including shipping).
  • CatBox employees, directors, other associates and their immediate families are not permitted to win the CatBox giveaway.
  • The CatBox giveaway, once successfully claimed by a winner will be sent within 7 days of claiming.

Entrants referred through the CatBox referral system (see your user area at will give the person that referred them an additional 5 chances to win each monthly giveaway - for as long as they stay actively subscribed. Each entrant can see the total number of chances they have to win in the same user area, including any additional chances credited to them.

CatBox Giveaway operates within Australia, Authorised under NSW Permit No LTPM/16/00953.


CatBox offers FREE shipping to metro areas for orders over $50 on all purchased products (this does not include giveaways - these have free shipping included unless otherwise specified). If you happen to live in a remote area, we will add on a flat shipping cost which will be made clear in the checkout process, before you pay.


We may change the policy and details at any time, but you can always find the most up to date one right here. (

If you are having any issues with our service, subscription, or privacy details, please feel free to contact us.